AI & Automations
Custom workflows with Make, Zapier, Google Scripts & AI to kill repetitive tasks and scale your impact, without scaling your team.
project management & operations expert
Hi, I'm Mia.
10+ years of experience building clear processes, scalable systems, and repeatable results.
- Operations
- AI & Automation
- SOPs & Systems
- Team Leadership
- Project Management
50+
Businesses Served
Startups to multi–7-figure service providers & agencies.
5k+
Hours Eliminated
Via automations, workflow optimization & process mapping.
150+
Automations Deployed
ClickUp, Zapier, Make.com, Slack, Google Workspace & more.
100+
SOPs Refined
Onboarding, hiring, finance ops & project delivery.
30–50%
Productivity Up
Smart task routing, accountability & fewer dependencies.
What I can solve for you
Messy operations stall growth & burn out your best people.
I partner with B2B service businesses and creative agencies to build lean, scalable systems that deliver consistent, high-quality client experiences.
Project & Operations Management
Operational infrastructure that eliminates bottlenecks, keeps projects on track, and removes you from the day-to-day, so you can focus on growth.
Systems & SOP Development
If your business only works because the right people remember the right things, it is fragile. I document and systematize your operations so your team delivers consistently, regardless of who is in the room.
Team Leadership & Training
Training that sharpens communication, clarifies roles, and builds the kind of accountability that does not require you to chase anyone.
Client-Facing Operations
Communication workflows, onboarding systems, and delivery processes that make every client feel like your only client, building trust and protecting your reputation.
Exit Strategy
Make your business founder-independent before you sell. Streamline your operations, improve profitability, and get your finances in shape — so you're ready for a smooth, profitable exit when the time comes.
Testimonials
What clients have to say
★★★★★
“I had a great experience working with Mia and would hire her again without question. Client onboarding time went down by 80%, and her automations save us so much time.”
★★★★★
“We were bleeding money before Mia came along. Costs are down 25% and we deliver to our clients much faster. Our team loves her.”
★★★★★
“Mia was incredibly responsible and capable. She just gets it done. I would love to work with her again some time.”
★★★★★
“Mia is a delight to work with. Give her the info she needs and point her in the right direction, and she’ll get it done. I’d hire her again in a heartbeat.”
★★★★★
“Mia is a rock star we will certainly reach out to again in the near future. She is an A++ operations manager.”
★★★★★
“Thanks to Mia I can focus on new client relationships and educational platforms. If I could, I’d give her 5 extra points for a great sense of humor, too.”
★★★★★
“Mia set up our systems, SOPs, and trained the team from scratch. Everything finally runs without me. One of the best investments we’ve made.”
★★★★★
“She built our entire operational stack and had us running from day one. Her onboarding automation cut manual intake work dramatically.”
★★★★★
“Mia kept 100+ ad deliverables a month moving across Meta, TikTok, and Google without a single dropped ball. Total visibility, zero chaos.”
★★★★★
“She led 30+ concurrent website builds with a team of 50 and still cut our turnaround time by 33%. Nothing slips past her.”
★★★★★
“Highly recommended.”
★★★★★
“She mapped our messy processes, found the bottlenecks, and rebuilt them into clean workflows.”
★★★★★
“Every project came in on time and on budget across all our accounts. Mia took full ownership and it showed.”
★★★★★
“Mia deployed 100+ automations across our tools. Our team moves twice as fast now.”
★★★★★
“Our SOPs and onboarding docs were a mess. Mia rebuilt them in ClickUp so everything is current and actually usable.”
★★★★★
“She brought AI into our daily workflows in a practical way that solves real problems.”
My stack
The tools I build with
- ClickUp
- Asana
- Monday.com
- Notion
- Zapier
- Make
- Google Workspace
- Slack
- HubSpot
- Fathom
- Claude
- ChatGPT
- Loom
- Freshbooks